Our Story

Technology that serves design, not the other way around

We founded Relay Automation with a singular belief: the best technology is invisible. It enhances life without demanding attention.

Our Philosophy

Principles that guide every project

These aren't marketing statements—they're the non-negotiable standards we hold ourselves to on every installation.

Reliability Over Gimmicks

We choose proven, enterprise-grade systems over trendy gadgets. Lutron HomeWorks and KNX form the backbone of our installations—technology that works flawlessly for decades.

Design Harmony

Technology should complement architecture, not compete with it. Our installations disappear into the finest interiors, revealing themselves only through seamless experiences.

Precision Engineering

Every wire, every connection, every line of programming reflects our commitment to perfection. We build systems that require minimal maintenance and maximum longevity.

Long-Term Partnership

Our relationship doesn't end at commissioning. We provide ongoing support, updates, and care for as long as you own your system. Your investment is protected.

Our Journey

Building excellence, year by year

2019

Foundation

Relay Automation founded with a vision to bring design-forward automation to India

2020

Lutron Partnership

Became certified Lutron HomeWorks integrators, establishing our premium positioning

2021

Commercial Expansion

Extended our expertise to luxury hospitality and commercial spaces

2022

100+ Projects

Celebrated milestone of 100 completed residential and commercial installations

2023

KNX Integration

Added KNX-based solutions to offer more flexibility across project types

2024

Growing Team

Expanded our engineering and design team to serve more discerning clients

The Relay Difference

Not all integrators are equal

Here's how we differ from typical automation installers in the market.

Relay Automation
Typical Integrators
Networking Quality
Enterprise-grade infrastructure with full documentation
Consumer-grade equipment, minimal planning
System Integration
Unified control of all systems, single interface
Multiple apps and controllers, fragmented experience
Programming
Custom scenes, schedules, and automations tailored to your life
Basic presets with limited customization
Long-term Support
Lifetime service commitment for Lutron products
Project ends at installation, support as afterthought
Design Sensitivity
Keypads and devices selected to complement interiors
Standard devices regardless of aesthetic requirements
Our Values

What we stand for, every single day

These values aren't aspirational—they're how we operate. They guide every conversation, every design decision, and every installation.

Integrity

We recommend what's right for your project, not what's most profitable for us.

Excellence

Every detail matters. We obsess over the things most people never notice.

Transparency

Clear communication, honest timelines, and no hidden costs. Ever.

Partnership

Your success is our success. We're invested in your long-term satisfaction.

Relay Automation team

Ready to work with a team that cares?

Let's discuss your project. No pressure, no obligation—just honest conversation about what's possible.

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